Sep 162016

Organization: Danish Refugee Council
Country: Viet Nam
Closing date: 29 Sep 2016

Overall Context

Danish Demining Group started clearance operations in Vietnam in September 2014 and is currently carrying out EOD operations in Quang Nam Province. A BAC capacity was added in December 2015, upscaling the number of teams to three in total. It is expected that the clearance capacity will be further increased in 2017. DDG Vietnam is looking for a qualified Operations Manager / Technical Advisor to oversee the deployment of these teams. The position is a combined Operations Manager / Technical Manager due to the small size of the programme and the high capacity of local staff.

The Operations Manager/Technical Advisor serves as an alternate to the Country Director (CD) when he/she is not in country. As such, the ability of the Operations Manager to take on the responsibility for the programme when required will be a key aspect of the success of the operation. Both the responsibility for representing the organisation to the Government of Vietnam and other key stakeholders (such as major donors), and the welfare and security of DDG staff in country, are two vital functions that will fall to the Operations Manager in the absence of the Country Director.

Operations Manager Duties and Responsibilities

  • Assist the CD in carrying out operational planning for Explosive Ordnance Disposal (EOD) teams, Battle Area Clearance (BAC) Teams, Community Liaison and Risk Education activities. This should be done while keeping focus on national priorities and beneficiary needs.
  • Design and implement an internal Quality Management (QM) structure that includes monitoring the impact of DDG programming as well as productivity (outputs).
  • Ensure compliance with medical support SOPs, and ensure a proper level of medical training for all staff.
  • Act as the focal point for logistics in the programme and develop efficient systems and effective approaches to delivering the required logistics support. This must be done in compliance with the DRC Operations Handbook.
  • Develop, implement and revise country-specific Standard Operations Procedures (SOPs) for relevant DDG activities.
  • Act as a replacement for the CD when he/she is on leave or otherwise out of the country (see ToR for the CD).

EOD Technical Advisory Duties and Responsibilities

  • Provide training and establish an overall capacity building structure for national technical staff in EOD and BAC, including on-the-job training.
  • Supervise the daily deployment of at least three EOD/BAC teams, ensuring that technical and support staff are adhering to DDG SOPs.
  • Make recommendations regarding new approaches and changes to SOPs, where safety concerns or more efficient methodologies are identified


Any other tasks assigned by the CD

Reporting Lines

The Operations Manager/EOD TA’s direct reporting line will be to the DDG Country Director in Vietnam, with a technical reporting line to DDG’s Mine Action Secretariat, through the Chief Technical Advisor of DDG.


  • A minimum of 2 years of relevant working experience at a senior international level with humanitarian international NGOs or similar international body – preferably within the Mine Action sector is required.
  • A minimum of 8 years of working experience in the area of Explosive Ordnance Disposal (a minimum of IMAS EOD level 3+ qualifications) including extensive experience with aircraft bombs is required.
  • Experience as a trainer and supervisor of technical staff in the area of EOD is required.
  • Experience in drafting SOPs is required.
  • Experience in logistics and safety of personnel and assets is required.
  • Fluency in written and spoken English with excellent writing skills required.
  • A high degree of computer literacy is required.
  • Work experience in programme management, including representation, staff management, monitoring and evaluation is highly desirable.
  • Working experience from Vietnam and/or other East Asian countries is highly desirable.

Personal competencies

  • Strong leadership skills.
  • Capacity to work independently.
  • Managerial courage and integrity.
  • A problem-solving attitude and ability to get things done in spite of a challenging political environment.
  • Innovative and creative thinking with strong analytical and reporting skills.
  • Political and cultural sensitivity, as well as a diplomatic, tactful, and flexible interpersonal style.
  • Proven ability to function well in a potentially volatile and sometimes stressful environment.


Duty station: Position based in Quang Nam province, Vietnam with frequent travel to field locations. This position is rated as “accompanied” and is subject to a “small family package” allowance as per DRC/DDG guidelines. However, frequent field travel must be expected, and the candidate must be prepared to live and work in an isolated environment for longer periods of time with limited recreational and social facilities. Accommodation is provided.

Contract: 26 months (until December 31st, 2018), and with good possibilities for extension. Salary and conditions in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to under Vacancies. This position is placed at salary level B2. The position is pending funding.

Start date: 1. November 2016.

Further information

You are welcome to contact Mr. Rune Bech Persson, DDGs Programme and Operations Coordinator for Vietnam on or Clinton Smith, DDG Country Director for Vietnam on for additional information about the vacancy.

For information about our work and organisation, please visit our website and

How to apply:

If you would like to apply, please press here. Only motivated applications that address the stipulated duties and meet the required qualifications sent together with a CV, in English and marked will be considered.

IMPORTANT: We only accept applications sent via our on-line system at under Vacancies.Please remember to upload a letter of application and your CV. CV-only applications will not be considered.


Applications are to be sent to no later than Thursday, 29th September 2016 at 12:00 GMT.

The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organisation founded in 1956 that works in more than 35 countries throughout the world. We are the largest humanitarian NGO in Denmark and consistently ranked as one of the world’s best NGOs according to Global_Geneva.
We fulfil our mandate by providing direct assistance to conflict-affected populations – refugees, internally displaced people and host communities in the conflict areas of the world. We also advocate on behalf of conflict-affected populations globally on the basis of humanitarian principles and the Human Rights Declaration. Our work and long-term strategies are guided by our five core values: Humanitarian approach – Respect – Independence & neutrality – Inclusion – Honesty & transparency.
You can read more about our vision and work on

click here for more details and apply to position


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