Apr 082017

Organization: UN Children’s Fund
Country: Viet Nam
Closing date: 16 Apr 2017

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world’s leading children’s rights organization would like to hear from you.

For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children’s survival, protection and development. The world’s largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.


As the largest and most progressive urban centre in the country, HCMC offers a model and a strategic hub from which to expand partnerships with and for children, with the business sector, civil society, and academia. The Metropolitan Area of HCMC has 9 million inhabitants, 44% of whom are under 25 years. With a significant influx of migrants from rural and remote areas, it is rapidly reaching official Mega City Status, with a projected population of 14 million by 2025. The Greater Metropolitan Area/Southern Economic Region, with HCMC as its hub, is expected to reach 20 million by 2020. Together with neighbouring provinces in the Southern Economic Region, the City currently accounts for nearly 40% of Viet Nam’s gross domestic product.

While Vietnam is acknowledged to have high rates of primary education enrolment, there is a drop in participation in lower secondary school (grades 6 through 9 at ages 11 to 15) and this worsens at the higher secondary school level (Grades 10 through 12 and ages 16-18), with an upper secondary school net attendance ration of 79.1% in urban areas (MICS 2014). In the age group of 16-30 years old, 85,8% have not had any technical training and only about 6,4% of young people are known to have high technical capacity from college or university level. Poor quality instruction, poor retention, and outdated pedagogy plague primary through tertiary levels of the education system. The trend impacts the whole of Vietnam’s adolescent and youth population, and disproportionately i adolescents and young people from Vietnam’s non-majority communities specifically girls, as well as marginalised children and young people, including those with disabilities.

While a nascent youth empowerment ecosystem is taking shape in some urban areas, including in HCMC —with incubators, advocacy trainings, internship programmes, and other youth capacity-building schemes—a majority of adolescents and young people are unable to access these opportunities. This exclusion disproportionately impacts the most vulnerable, those with disabilities and in social protection centres. Finally, amongst marginalized adolescent girls and boys, a lack of access to—and the poor quality of—workforce preparation through formal education leaves them without necessary 21st century skills, little resilience, and largely unprepared for the unpredictable futures they face in a labour market that demands higher skill levels.

In 2015 UNICEF Viet Nam’s Innovation Lab was instrumental in bringing Kosovo’s UPSHIFT- a ‘by youth for youth – 21st century skills for all program to Viet Nam. A new partnership was developed with the leading youth led entrepreneurship based CSO in Ho Chi Minh City, Viet Youth Entrepreneurs (VYE) for the pilot of UPSHIFT Viet Nam. UPSHIFT took place in close collaboration with the child protection section of UNICEF and child protection services in HCMC to ensure a focus on equipping at risk adolescents and young people aged 12-24 with capacity and skills to engage and participate in the innovation agenda for results for children. Building on the UPSHIFT pilot phase, innovation lab activities in 2016 further convened partners and strengthened collaboration between various non-government including the private sector and government stakeholders, with the aim of creating a community and potential long term partnerships within the innovation eco-system for child focused and youth led social impact program design and delivery for marginalized and vulnerable children and young people in urban contexts.

The enabling environment for moving forward with a child focused and youth led innovation agenda in HCMC was further strengthened through the September 2015 launch of the HCMC Child Friendly City Initiative with the HCMC Provincial Peoples Committee. At the High Level Roundtable Conference, a common understanding was reached of the importance of multi-stakeholder partnerships, including working with adolescents and young people as active partners for closing the gaps for children and adolescents. This align well with the city Government launch of a 5 year plan to strengthen technology and innovation with a focus on community and grassroots levels, thus providing the innovation community with a promising enabling framework for moving forward innovation for children with focus on HCMC in a pilot phase[1].

To firmly place child focused and youth led innovation within the city agenda for technology and innovation, linking to existing government supported initiatives and structures under the 5 years City Plan for fostering innovation, a partnership is under development with the Department of Science and Technology (DOST) as a new partner of UNICEF for the Child Friendly City Initiative in HCMC. This partnership will focus on innovation education of adolescents across the city in support of improving access to 21st century skills training and improved multi-stakeholder collaboration with HCMC line departments for the CFC. To further this strategic intent, the use of the emerging child centred design framework will be a key strategic tactic for engaging the city government in youth and child participation within the framework of the Child Friendly City Initiative.

In 2017, the UPSHIFT program will continue with a significantly larger scale initiative and VYE as the implementing partner under the Child Friendly City Initiative as part of the 2017-2021 UNICEF Vietnam Country Programme. Besides contributing to expected results, specifically output 4.2, in UNICEF’s CPD 2017 -2021, the UPSHIFT programme 2017 – 2018 will provide important evidence, good practice and lessons learned to the ongoing work of UNICEF’s Global Innovation Team on a licensed and open sourced UPSHIFT curriculum in close partnership with other countries implementing UPSHIFT such as Myanmar, Jordan, Montenegro and Kosovo.

[1] Decision 4937: 2016-2020 Plan on science, technology, innovation and creativity activities at grassroots level in Ho Chi Minh City. Also relevant is the decision on establishment of an Executive Committee for “Supporting Innovation and Startup National Ecosystem until 2025” whereas the Vice Chairmen of Ho Chi Minh City, Mr. Le Thanh Liem and Mr. Dang Viet Dung are members. The General Secretary of Central Youth Union is also one of the Vice Chairmen of the Committee. In 2017 the Committee work is specifically focused on Ho Chi Minh City.


Building on good practice and lessons learned from 2015-16 and aligned with the theory of change, strategy notes and key result areas of UNICEF Viet Nam Country Programme Document 2017 – 2021, including its Innovation Strategy, this consultancy will further explore and help address preconditions for ensuring a continued enabling and supportive environment for child focused and youth led innovation, including finding ways of sustaining partner capacities, supporting the buildup of good practice and advising on local, regional and global tools, methods and partnerships for strengthening innovation for the child friendly city initiative.

UPSHIFT 2017 is supported by a substantial grant from Pearson, a corporate partner of UNICEF UK National Committee for Viet Nam and Myanmar. The support has enabled the Viet Nam Country office to further scale and document good practice and lessons learned and thereby contribute to local and global efforts of developing a curriculum for 21st century skills through the innovative and entrepreneurship based UPSHIFT programme with and for marginalized and vulnerable young people aged 12 – 24, including young people with disabilities.

For the past 21/2 years UNICEF Viet Nam has invested in an Innovation specialist to provide technical advice, strategic support and partnership building with potential government, non-government and private sector partners for social impact innovation benefitting UNICEFs child rights agenda and 21st century skills development with and for young people with disabilities and other marginalized and vulnerable youth. To further inform UNICEF Vietnams child focused and youth led innovation TOC and strategy for 2017 – 2021 and in preparation for the implementation of the ’21st Century Skills in Vietnam – Innovation and Entrepreneurship in Urban Environment’ project funded by Pearson, a capacity analysis of key partners such as Viet Youth Entrepreneurs, DOST and the community around Saigon Innovation Hub, was carried out in December 2016.

The analysis showed that VYE as the lead partner for piloting UPSHIFT in 2015 is best placed to implement the core of the UPSHIFT program 2017 which consists of three cohorts two in HCMC and one in Da Nang, expected to reach some 3000 adolescents and young people and develop at least 15 social impact projects with and for marginalized and vulnerable young people. It also found that VYE has gaps in their technical and human resources capacity to further develop the UPSHIFT curriculum to UNICEF global standards and expectations. The 2015 UPSHIFT pilot was also assessed and documented in a report by an independent consultant in 2016 and recommendations were made based on interviews with UPSHIFT participants, mentors and volunteers on the importance of further strengthening and deepening the training package and methods by adding more content and better facilitation to the outreach phase, including mini training sessions for the identified UPSHIFT teams prior to their participation in the workshop. VYE will be implementing the three cohorts of UPSHIFT in 2017 with responsibility for further developing and testing new content and methodologies for outreach and mini boot camps following the by youth for youth approach. The requested consultancy will support this process through further capacity building of UPSHIFT youth volunteer facilitators and mentors, review of tested material, further adaption and on-going feedback to the youth volunteer facilitators and mentors as they implement UPSHIFT.

Taking into consideration the back ground and justification, the consultant will provide dedicated technical expertise and support to scaling and deepening UPSHIFT in 2017, including piloting a training package and TOT materials for school based innovation clubs and on child centered design approaches for experts and technical staff of key line departments working with UNICEF in HCMC and will play a key role in gathering, analyzing, further finalizing and packaging developed and tested materials, tools and content in contribution to licensing and open sourcing a global UPSHIFT curriculum in close partnership with UNICEF Viet Nam, the global innovation team and country offices supporting UPSHIFT. The consultant will likewise support the design and pilot of other child focused and youth led innovation initiatives based on RapidPro, such as UReport for child rights monitoring in the Child Friendly City Initiative and monitoring and feedback mechanisms engaging and targeting female migrant workers through our Child Rights and Business partnership with selected footwear and apparel factories and Icarebenefits.


The overall objective of the consultancy is to support Vietnam Country Office and key partners with the adaptation, application and documentation of global and local UNICEF supported innovation tools and concepts with the aim of closing critical equity gaps for urban young people in line with UNICEF Viet Nam CPD, 2017 -2021 and the outcomes and expected results of the ‘UPSHIFT – 21st Century Skills in Viet Nam, Innovation and Entrepreneurship in Urban Environments’ project funded by Pearson.

Expected Results

By the end of the contract, the consultancy will have developed the following results:

UPSHIFT Curriculum work package:

  • VYE UPSHIFT Team, volunteers and mentors have enhanced capacity and adequate technical expertise to carry out three cycles of UPSHIFT as per project plan.
  • UPSHIFT boot camp training package developed, tested and finalized for school based innovation clubs in close partnership with VYE, Saigon Innovation Hub and DOET.
  • Good practice and evidence from UPSHIFT Viet Nam has influenced and supported the development of a global open source curriculum and publishing platform for UPSHIFT.
  • GIC meeting successfully completed with demonstrated good practice, lessons learned and engagement of key partners of the innovation eco system including VYE and Saigon Innovation Hub.
  • Line department representatives have increased their understanding of child centered design and show interest in applying CCD to agreed result areas under the Child Friendly City Initiative
  • UPSHIFT Viet Nam Curriculum published on open source publishing platform for Vietnamese audience
  • UPSHIFT Viet nam Curriculum in English published on open source publishing platform for global audience in close partnership with global innovation team
  • Rapidpro work package:

    8. 3 Rapidpro based platforms have been designed, piloted and documented in close partnership with the Programme Partnerships Office, Social Policy and Governance Section of UNICEF VCO and related partners.

    9. Local Rapidpro guidance and tool box developed and finalized for partner use based on pilots

    Ongoing technical support and expertise:

    10. The Programme Partnerships Office in HCMC and UNICEF Programme in Hanoi have access to documented existing and emerging value creating opportunities for strengthening Innovation for the Child Friendly City Initiative including a monthly updated overview of strategic partnership opportunities at local, regional and global levels.

    Deliverables and Timeline:

    I. UPSHIFT Work package, 100 Working Days:

    I.1. Provide technical expertise and capacity development for VYE project team for implementation of UPSHIFT 1st Cohort 2017, and continued support, review and feedback on new materials tested and developed throughout 2nd and 3rd cohort

  • Workshop Report from UPSHIFT 1st cohort
  • Ongoing support, review and feedback to VYE team and DNES Da Nang for 2nd and 3rd cohort
  • Database of target group’s responses available to support UPSHIFT social impact projects
  • 20 days, May 2017 – March 2018

    I.2. Lead the adaptation and testing of UPSHIFT boot camp curriculum for school based innovation clubs in partnership with VYE, Saigon Innovation Hub, DOET

  • SIHUB, VYE and relevant line departments have capacity to deliver ‘boot camp’ training sessions adapted from UPSHIFT to the target group
  • Facilitation guide and training package developed for school based innovation clubs
  • 24 days in total, (2 days prep including training of trainers, 1 day training, 1 day documentation based on 6 one-day training sessions for 50 participants per session)

    June, Oct – Nov 2017 and Jan – Feb 2018

    I.3. Co-facilitate curriculum workshop with VYE on the development of open source curriculum and local/global publishing platform for UPSHIFT

  • Workshop Report on Open Source Curriculum
  • UPSHIFT open source curriculum published
  • 27 days in total:

    5 days for preparation including consolidating draft curriculum

    2 days’ workshop facilitation

    5 days documentation

    15 days review and adaptation of curriculum based on workshop and support to refinement, visual design, publishing platform and release

    Workshop by September 2017 and curriculum published by March 2018.

    I.4. Support to the GIC meeting on UPSHIFT with good practice, lessons learned and demonstration through field and partner engagement

  • Develop and deliver presentation for GIC meeting
  • Manage and report on field visit for GIC members
  • 5 days in total, by July 2017.

    I.5. Design and facilitate Child centered design training workshop under the framework of the HCMC Innovation Plan

  • Child centered design training package developed
  • Completed 2 full day trainings in partnership with HCMC SIHUB and relevant line departments
  • 24 days in total:

    16 days and8 days (2 days prep, 1 day facilitation, 1 day documentation per training)

    August 2017/November 2017.

    II. Rapid Pro Work Package: 70 Working Days

    II.1. Provide technical expertise in the application and design of RapidPro platforms for UNICEF Viet Nam including UPSHIFT, UReport and iCarebenefit

  • RapidPro UPSHIFT designed, tested and rolled out for 1st or 2nd cohort.
  • Report summary of the RapidPro use for UReport with Youth Union in HCMC
  • Report on RapidPro design and use for UPSHIFT
  • Report on RapidPro design and use for feedback from iCarebenefit beneficiaries
  • 70 days in total, June 2017 – March 2018.

    III. Ongoing technical support and expertise: 30 days

    III.1. Provide ongoing technical support and expertise to the VCO on child focused and youth led innovation opportunities including partnership engagement at local, regional and global levels

  • Monthly progress reports
  • Technical documents
  • 30 days in total, May 2017 – March 2018.

    Management and Support:

    The Programme Manager, Programme Partnerships Office HCMC, is the overall manager of the Contract. Programme Component 1 hosting the Child Friendly City Initiative within UNICEF is a key partner for the consultant, and provides technical support and direction to the consultancy on issues related to child rights monitoring, including U-Report, inclusion of vulnerable and marginalised children and youth in the initiatives and partnering with Department of Education together with DOST for support to school based innovation clubs and 21st century curriculum development.


    The consultant will work daily with the Programme Partnerships Specialist NOC based in HCMC and will interact regularly with the Programme Manager, Programme Partnership Office,Ho Chi Minh Cityand Chief of Social Policy and Governance, Ha Noi and relevant programme and communications staff.

    Payment Schedule

    The consultant is paid monthly upon submission of a report clearly showing progress towards agreed deliverables in accordance with monthly schedule within the period of May 1st, 2017 to March 31st, 2018.

    Performance indicators for evaluation

    Indicator for completion and satisfaction measurement will be based on UNICEF Viet Nam own evaluation and judgement, and not that of the Consultant. This means that deliverables will be deemed satisfactory only if said so by the Supervisor of the Consultancy. The Supervisor is required to provide timely and written feedback to the Consultant in order to avoid miscommunication.

    Expected background and Experience

  • In-depth knowledge and experience from the entrepreneurial fields, including human centered design, specifically from Viet Nam
  • In-depth knowledge and experience from the Start Up/ social impact innovation ecosystem in Viet Nam, with specific focus on HCMC
  • Excellent analytical, conceptual and writing skills;
  • Excellent networking and partnership building skills and competencies
  • Strong facilitation and coordination skills, including participatory action research and facilitation of group discussions with children, young people and adults
  • Institutional knowledge of UNICEF
  • Good knowledge about the legal, administrative and political system in Vietnam and Familiarity with Viet Nam and current national development priorities, challenges is an advantage;
  • Knowledge of Urban Programming and experience with the Child Friendly City Initiative an advantage
  • Excellent written and spoken English (native fluency in written English is required)
  • Expected to have experience and familiarity of the context of working in Viet Nam
  • Knowledge of Vietnamese language at conversation level an advantage
  • Interested candidates are kindly requested to apply online and submit the following documents:

  • Letter of Interest
  • Financial Proposal: The consultant must prepare a financial proposal with breakdown of cost including the consultancy fee and any other related costs.
  • Referees with details of similar consultancy assignments.
  • The Consultant must complete and submit a P-11 form ( UN Personal History Form )
  • Cloing date for receipt of applications is Sunday 16 April 2017 at 23:55 hours Viet Nam Time.

    To view our competency framework, please click here.

    UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.

    How to apply:

    UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization. To apply, click on the following link

    click here for more details and apply to position


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