Jan 152019

Organization: Catholic Relief Services
Country: Viet Nam
Closing date: 10 Feb 2019

Job Summary

As Country Manager you will manage and represent the country program office, advancing programming and operations objectives and the mission of Catholic Relief Services (CRS) to serve the poor and vulnerable. Your management and representation skills will enable you to advance CRS’ reputation and impact while you proactively manage security and mitigate security risks and liabilities. Significant emphasis will be placed on developing strategic direction for the program and resource acquisition, including cultivation of current donors and development of new ones.

Job Responsibilities

· Manage the design of medium and long-term goals. Ensure country program coherence with regional and agency strategy through regular communication with the Sub-regional Country Representative (CR) and Head of Programs (HOP) and collaboration with regional technical staff.

· In coordination with the Sub-regional country representative, contribute to sub-regional strategies and priorities, exchange lessons learned and incorporate best practices in sectors where CRS Vietnam works.

· Ensure program and operations leads coordinate their objectives in alignment with the CRS strategy.

· Ensure that all projects meet and exceed donor expectations and are designed and implemented for maximum impact and reach. Ensure the CRS program quality standards are adhered to per Agency policy and procedures.

· Effectively manage senior talent and directly supervise five staff. Manage team dynamics and staff well-being. Provide coaching and mentoring. Strategically tailor individual development plans and complete performance assessments for direct reports. Manage the development of staffing plans and the recruitment process of senior staff.

· Establish and develop strategic partnerships with national and international organizations that leverages resources, reputation, and expertise in line with CRS partnership principles. Ensure strong representation to key stakeholders, including local and national government, US government and international donors.

· Manage and mitigate risk through monitoring of national and regional issues that may impact staff and programming. Ensure all staff understand and adhere to CRS staff safety and security policies and plans and ensure regular updating of such plans.

· Promote, uphold and model a commitment to the efficient use of agency and donor resources. Ensure compliance in operations functions. Oversee country program annual budget development process and regular management. Provide oversight and analysis regarding monthly expenditures.

· Oversee the pursuit of strategic growth opportunities, prepositioning and capture planning. Lead proposal development process in close coordination with Sub-regional CR, HOP and Regional Staff.

· Create and maintain proper conditions for learning. Establish a safe environment for sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to deficiencies. Promote accountability, learning and knowledge management overseeing application of the monitoring, evaluation, accountability and learning policy, as well as cross-sectoral and cross-department learning.

Background, Experience & Requirements

Education and Experience

· Master’s degree in international development, International Relations, Social Sciences or a related field.

· Minimum of 8 years’ experience managing high value relief and development programs. Experience in complex development settings preferred.

· Demonstrated experience successfully managing high-value projects from multiple international donors, including USAID, DFID, and UN agencies; knowledge of relevant donor regulations.

  • Experience engaging partners and strengthening partnerships.
  • Staff management experience and abilities that are conducive to a learning environment.
  • Ability to represent the agency at high levels.
  • Experience in MS Office package (Excel, Word, PowerPoint, Visio), Web Conferencing Applications, and information and budget management systems.

Personal Skills

· Strong strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions.

· Very good relations management abilities. Ability to relate to people at all levels internally and externally.

· Team leadership abilities.

· Strong communications and presentation skills.

· Proactive, resourceful, solutions-oriented and results-oriented.

Required/Desired Foreign Language: Excellent writing and communication skills in English.

Travel Required: Frequent travel within Vietnam and occasionally international (30%)

Key Working Relationships

Supervisory: 1) Operations Manager, 2) Finance Manager, 3) Disaster Risk Reduction Program Manager, 4) Mine Risk Education Program Manager 5) Disability Program Manager, and 6) MEAL Technical Advisor

Internal: Sub-regional CR, Sub-regional HOP, CRS Vietnam programs and operations teams, regional technical advisors, deputy regional directors and CRS headquarters staff.
External: Vietnam government, donor representatives, and partners (local/international).

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

· Trusting Relationships

· Professional Growth

· Partnership

· Accountability

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Application requirements

Individuals interested in this job are invited to submit your applications via email to Catholic Relief Services at:;**

Applications in English should include:

i) Curriculum Vitae with name and contact information of three references

ii) Application Letter

iii) Copies of degrees, certificates

Deadline for submission: February 11th , 2019

CRS is an equal-opportunity employer and does not discriminate on the basis of ethnicity, religion, sex, national origin, disability, or HIV/AIDs.

How to apply:

Application requirements

Individuals interested in this job are invited to submit your applications via email to Catholic Relief Services at:;**

Applications in English should include:

i) Curriculum Vitae with name and contact information of three references

ii) Application Letter

iii) Copies of degrees, certificates

click here for more details and apply to position


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